Air Force 1 '07 LX "Lucky Charms"
Elite Elegance Delivery Policy
At Elite Elegance, we are dedicated to providing you with a seamless and reliable shopping experience. Our delivery policy outlines the details of shipping, including estimated delivery times, shipping options, and related information.
1. Shipping Locations:
- Elite Elegance offers domestic and international shipping. We deliver to various locations, ensuring that our customers worldwide can enjoy our curated collection of elegant fashion.
2. Processing Time:
- Orders are typically processed and dispatched within 1-2 business days after payment confirmation. Please note that during peak seasons or promotional periods, processing times may vary.
3. Shipping Methods:
- We offer a variety of shipping methods to cater to your needs. The available options and associated costs will be displayed at the checkout. Choose the shipping method that best suits your preferences and urgency.
4. Estimated Delivery Times:
- Delivery times vary depending on your location, chosen shipping method, and any potential customs processing. Estimated delivery times will be provided at the checkout for each shipping option.
5. Tracking Your Order:
- Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your shipment.
6. Shipping Costs:
- Shipping costs are calculated based on the selected shipping method, the destination, and the weight of the package. The total shipping cost will be displayed at the checkout before payment.
7. International Shipping:
- For international orders, customers are responsible for any customs fees, taxes, or additional charges that may apply. Elite Elegance is not liable for delays or additional costs incurred during customs processing.
8. Delivery Address:
- It is the responsibility of the customer to provide accurate and complete delivery information. Elite Elegance is not responsible for orders delivered to incorrect addresses provided by the customer.
9. Order Tracking and Assistance:
- For any questions regarding the status of your order or assistance with tracking, please contact us at contact@eliteelegance.co.za. Our customer service team is ready to assist you.
10. Delivery Issues: - In the rare event of delivery issues such as lost or undelivered packages, please contact us immediately at contact@eliteelegance.co.za. We will work diligently to resolve the matter and ensure your satisfaction.
Elite Elegance reserves the right to update or modify this delivery policy at any time without prior notice. It is the responsibility of the customer to review this policy periodically.
Elite Elegance Refund Policy
At Elite Elegance, we are committed to providing our customers with a satisfying shopping experience. Please read our refund policy carefully to understand your rights and responsibilities when it comes to returns and refunds.
1. Returns and Exchanges:
- We gladly accept returns and exchanges within 30 days of receiving your order. To initiate a return or exchange, please contact our customer service team at contact@eliteelegance.co.za. For more details, visit our Returns & Exchanges page.
2. Eligibility for Refund:
- To be eligible for a refund, the item must be unused, unworn, and in its original packaging with all tags attached. Any item not in its original condition, damaged, or missing parts for reasons not due to our error may not be eligible for a refund.
3. Refund Process:
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a specified number of days.
4. Late or Missing Refunds:
- If you haven’t received a refund within the expected timeframe, please check your bank account again. Then, contact your credit card company or bank, as there may be a processing delay. If the issue persists, please contact us at contact@eliteelegance.co.za for further assistance.
5. Shipping Costs:
- Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
6. International Returns:
- For international returns, customers are responsible for covering return shipping costs, as well as any applicable customs fees or taxes. Elite Elegance is not responsible for any additional charges incurred during the return process.
7. Damaged or Defective Items:
- If you receive a damaged or defective item, please contact us immediately at contact@eliteelegance.co.za with a clear description and photos of the issue. We will work promptly to address the situation and provide a suitable solution.
8. Contact Information:
- For any questions or concerns regarding our refund policy, please contact us at contact@eliteelegance.co.za. We are here to assist you and ensure your satisfaction.
Elite Elegance reserves the right to update or modify this refund policy at any time without prior notice. It is the responsibility of the customer to review this policy periodically.
My sister bought these for me, love them
I was looking for a new pair of sneakers and these were the perfect choice
Wore them the following day i got them
love them
