Delivery Policy

Elite Elegance Delivery Policy

At Elite Elegance, we are dedicated to providing you with a seamless and reliable shopping experience. Our delivery policy outlines the details of shipping, including estimated delivery times, shipping options, and related information.

1. Shipping Locations:

  • Elite Elegance offers domestic and international shipping. We deliver to various locations, ensuring that our customers worldwide can enjoy our curated collection of elegant fashion.

2. Processing Time:

  • Orders are typically processed and dispatched within 1-2 business days after payment confirmation. Please note that during peak seasons or promotional periods, processing times may vary.

3. Shipping Methods:

  • We offer a variety of shipping methods to cater to your needs. The available options and associated costs will be displayed at the checkout. Choose the shipping method that best suits your preferences and urgency.

4. Estimated Delivery Times:

  • Delivery times vary depending on your location, chosen shipping method, and any potential customs processing. Estimated delivery times will be provided at the checkout for each shipping option.

5. Tracking Your Order:

  • Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your shipment.

6. Shipping Costs:

  • Shipping costs are calculated based on the selected shipping method, the destination, and the weight of the package. The total shipping cost will be displayed at the checkout before payment.

7. International Shipping:

  • For international orders, customers are responsible for any customs fees, taxes, or additional charges that may apply. Elite Elegance is not liable for delays or additional costs incurred during customs processing.

8. Delivery Address:

  • It is the responsibility of the customer to provide accurate and complete delivery information. Elite Elegance is not responsible for orders delivered to incorrect addresses provided by the customer.

9. Order Tracking and Assistance:

  • For any questions regarding the status of your order or assistance with tracking, please contact us at contact@eliteelegance.co.za. Our customer service team is ready to assist you.

10. Delivery Issues: - In the rare event of delivery issues such as lost or undelivered packages, please contact us immediately at contact@eliteelegance.co.za. We will work diligently to resolve the matter and ensure your satisfaction.

 

Elite Elegance reserves the right to update or modify this delivery policy at any time without prior notice. It is the responsibility of the customer to review this policy periodically.